Who We Serve
SGFacadeScan supports the people and property teams responsible for facade safety, BCA Periodic Facade Inspection (PFI) compliance and long-term building maintenance in Singapore.
Our audience pages are structured around the parties who usually need practical PFI support: MCSTs, managing agents, facility managers and building owners. Each group has different questions, but the common need is the same: a clear inspection workflow, reliable records and practical recommendations.
Whether your property has received a BCA PFI notice, is preparing future inspection budgets or needs better facade defect documentation, SGFacadeScan helps organise the process from notice review and inspection planning to drone-assisted visual inspection, close-range inspection coordination and report submission support.
PFI Support for Different Property Stakeholders
Stakeholder
What They Usually Need
How SGFacadeScan Supports
Practical coordination between BCA notice requirements, residents, access arrangements, CP/FI teams and vendors.
A clear path from PFI notice to CP appointment, facade inspection, report support and rectification planning.
When You May Need SGFacadeScan
- You have received a BCA Periodic Facade Inspection notice and need help understanding the next steps.
- Your MCST, managing agent or property team needs to appoint and coordinate a Competent Person for PFI.
- You need high-resolution photo and video records of external elevations before deciding close-range inspection locations.
- You need to plan access for rope access, boom lift, gondola or other suitable close-range inspection methods.
- You need a clear defect schedule with photo references, severity notes and practical recommended actions.
- You need organised information for council meetings, owner updates, repair budgeting or final report submission support.
Audience-Specific PFI Support Pages
MCSTs, Managing Agents and Facility Managers
This page is for strata-titled and managed properties where the inspection process must be coordinated between the council, managing agent, facility manager, residents and appointed inspection team. It explains how SGFacadeScan supports access planning, owner communication, defect records and council-ready updates.
Building Owners
This page is for private, commercial, industrial, institutional and mixed-use building owners who are responsible for appointing a Competent Person, arranging inspection access and ensuring facade defects are addressed. It explains the practical steps from notice review to inspection, report support and follow-up planning.
PFI Support for Different Property Stakeholders
Stage
Purpose
SGFacadeScan Support
Practical coordination between BCA notice requirements, residents, access arrangements, CP/FI teams and vendors.
Capture external facade conditions systematically for review and defect mapping.
Inspect selected areas at close range where tactile assessment or closer review is needed.
Coordinate rope access, boom lift, gondola or other appropriate access method depending on site conditions.
Prepare clear defect schedules and photo-based records for review.
Why Role-Based PFI Content Helps
MCSTs, managing agents, facility managers and building owners often search for PFI information using different terms. Structuring the website by audience helps each user find the right answer quickly, while also improving SEO and GEO visibility for AI search engines that need clear, answer-ready content.
This Who We Serve page should act as the audience hub, with strong internal links to the MCST / managing agent page, the building owner page, the PFI process page, the BCA PFI compliance support page and the contact page.
Frequently Asked Questions
1. Who does SGFacadeScan serve?
2. Is this page for MCSTs or building owners?
3. Can SGFacadeScan help after a BCA PFI notice is received?
4. Does SGFacadeScan only support residential properties?
5. What is the next step after choosing the correct audience page?
The next step is to request a PFI site assessment or quotation so SGFacadeScan can understand the building, BCA notice status, access constraints and likely inspection scope.